Refund & Cancellation Policy

At BHMSADDA.com, we aim to provide high-quality educational content and a smooth online learning experience. This Refund & Cancellation Policy explains the terms under which payments may be refunded or access may be cancelled.

By purchasing any product or service on our platform, you agree to the conditions below.

1. Digital Products & Online Courses

All products offered by BHMSADDA.com are digital in nature, including:

Online courses and test series
Downloadable study materials (PDFs, notes, etc.)
Online memberships or subscription-based content

👉 Once purchased, these products cannot be cancelled or refunded.

This is because digital content becomes accessible immediately after purchase and cannot be returned like physical items.

2. Payment Issues

Refunds may be considered only under the following conditions:

Payment is deducted but you do not receive access to purchased content within 48 hours
Duplicate payment made for the same product
Technical error in payment gateway causing unsuccessful enrollment

In such cases, users must contact our support team with:

Order ID / Transaction ID
Screenshot or payment proof
Registered phone number or email

After verification, a refund or course access correction will be initiated within 7–10 business days.

3. Change of Mind

Refunds will not be issued for:

User changes his/her mind after purchase
Not liking the course content
Slow learning progress
Internet/connectivity issues on user's side
Device compatibility problems not caused by our platform

💡 We encourage users to review course details carefully before purchasing.

4. Instructor-Led / Live Courses

If a live batch or webinar is postponed or cancelled by the platform:

We may offer alternative schedules
Or provide course credits for another batch
Refunds only if no alternative is provided

5. Fraudulent Activity

Any account suspected of:

Sharing login credentials
Redistributing paid content
Attempting unauthorized refunds

⚠️ Warning: Such accounts may be terminated without a refund, and legal action may be taken.

6. Contact for Support

If you face any issue with payment or course access, you can contact us:

📩 Email: bhmsadda@gmail.com

🌐 Website: www.bhmsadda.com

We will assist you promptly.

7. Policy Updates

This policy may be updated from time to time to reflect changes in laws or business practices. The revised version will be posted on this page with a new "Last Updated" date.

We Value Every Student

Our goal is to ensure you receive the learning you signed up for.

If you have any doubts before purchasing, please contact our support team — we'll be glad to assist you in choosing the right course.